Articles

 Cancelling PayPal Subscriptions

When you cancel or change your service, you will need to cancel the subscription so that PayPal...

 How do I cancel my server?

We are sorry to hear that you wish to cancel your service with us, however, we do wish to keep...

 How do I make a payment?

To renew your service for another term, please follow these instructions: Log into the Client...

 How do I set up a PayPal subscription?

PayPal subscriptions can only be set up when the invoice generates to ensure the payments are...

 I was charged for a canceled service!

This will occur if you forget to cancel your PayPal subscription with us after cancelling your...

 I was double charged!

This will occur if you have an active PayPal subscription with us but make a manual payment on...

 What happens if my service is suspended due to non-payment?

  What happens after my service is suspended?After the day your service is suspended, you have...

 What is your refund policy?

Unfortunately, we currently don't provide refunds, but we can choose to make an exception basis...

 What payment methods do you accept?

We accept PayPal and credit cards at the moment. If you're using a prepaid gift card, you will...

 Why does my order say fraud?

Our fraud detection system can occasionally mark orders as fraud even if they're legitimate....